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Privacy Policy

Personal Data Processing Policy

  1. Definition

“Personal data” refers to any information related to an identified or identifiable natural person (“data subject”). An identifiable person is one who can be identified, directly or indirectly, through identifiers such as a name, ID number, location data, online identifier, or factors specific to their physical, physiological, genetic, mental, economic, cultural, or social identity.

“Processing” includes any operation performed on personal data, whether by automated or non-automated means, such as collection, recording, organizing, structuring, storing, adapting, retrieving, using, disclosing, restricting, deleting, or destroying.

“Controller” refers to S.C. KAPUTT SEKURO S.R.L., headquartered at Str. Scorpionului nr. 8, Șindrilita, Ilfov County, registered with the Bucharest Trade Register under no. J8/108/2021, tax code RO 38081584, email: info@kaputt-sekuro.com.

  1. Purpose of data processing
  • Registering clients and processing orders;
  • Sending email confirmations for order placement;
  • Offering support or other benefits to registered users;
  • Processing orders, including validation, shipping, and invoicing;
  • Resolving order cancellations, issues with purchased goods or services;
  • Managing product returns and refunds as per legal requirements;
  • Sending updates on products or services offered by S.C. KAPUTT SEKURO S.R.L.;
  • Informing clients about special offers and services;
  • Managing promotions or sweepstakes and announcing results;
  • Investigating or preventing illegal activities or violations of the Terms and Conditions;
  • Managing internal financial and accounting operations;
  • Ensuring compliance with legal obligations related to S.C. KAPUTT SEKURO S.R.L.’s business activities;
  • Conducting internal statistical analyses.
  1. Data recipients

Data may be shared with the following recipients:

  1. a) Public authorities in Romania and/or abroad, as required by law;
    b) Judicial and/or arbitration courts, as required by law;
    c) Employees, collaborators, and representatives of S.C. KAPUTT SEKURO S.R.L.;
    d) Courier service providers;
    e) Payment and banking service providers;
    f) IT service providers;
    g) Other companies that may collaborate on joint programs with S.C. KAPUTT SEKURO S.R.L.
  1. Data retention period
  1. a) Personal data will be processed for as long as necessary to achieve the stated purposes and for an additional 10 years for internal statistical purposes unless the law stipulates otherwise;
    b) Processing can include collection, storage, consultation, usage, disclosure, restriction, deletion, destruction, and other legal actions.
  1. Transfer of data outside Romania

Personal data processed under this agreement cannot be transferred to countries outside the European Union and European Economic Area without prior written consent. If data is transferred outside these areas, appropriate safeguards will be ensured according to EU standards for data protection.

  1. Rights of data subjects

According to applicable personal data protection laws, data subjects have the following rights:

  1. a) Right to be informed: Data subjects have the right to know the identity of S.C. KAPUTT SEKURO S.R.L., the purposes of data processing, and the categories of recipients of the data;
    b) Right of access: Data subjects can request confirmation of whether their personal data is being processed and can submit written requests to S.C. KAPUTT SEKURO S.R.L. for access;
    c) Right to rectification, restriction, or deletion: Data subjects can request changes, restriction, or deletion of incorrect or incomplete data;
    d) Right to object: Data subjects can object to the processing of their data for legitimate reasons at any time;
    e) Right not to be subject to automated decisions: Data subjects can ask for the review of any automated decisions that impact them legally or significantly;
    f) Right to data portability: Data subjects can request their personal data and have it transferred to another service provider;
    g) Right to lodge a complaint: Data subjects can file complaints with the National Supervisory Authority for Personal Data Processing (A.N.S.P.D.C.P.) or pursue legal remedies.
  1. Final provisions
  1. a) S.C. KAPUTT SEKURO S.R.L. implements appropriate technical and organizational measures to ensure the security of personal data processing.
  2. b) S.C. KAPUTT SEKURO S.R.L. will maintain a record of personal data processing activities related to this Agreement, in accordance with the applicable legal provisions.